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Terms and Conditions

This Privacy Policy governs the manner in which Keith Clough Estate Agents collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.keithclough.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Keith Clough Estate Agents.

 

PRIVACY POLICY

This Privacy Policy governs the way Keith Clough Properties Ltd collects, uses, maintains and discloses information collected from users of the https://www.keithclough.co.uk/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Keith Clough properties ltd.

Our website may contain links to independent websites which are not provided by us. We are not responsible for the content of their privacy policies.

 

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website. Please see our cookie policy for more details.

A cookie is a small text file containing letters and numbers sent from a website and stored on your computer’s hard drive.

In your browser, you can select a setting that gives you a message before a website sends a cookie to your computer. You can then decide whether to accept or block the cookie.

You can also choose to block all cookies, your “Help” menu will provide you with the information to find the setting which will allow you to do this.

We may use cookies to store and sometimes track information about you and to personalise your contact with us.

You could visit www.aboutcookies.org (http://www.aboutcookies.org) which contains information on cookies for a wide range of browsers and details on how to delete cookies from your computer.

 

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

The information you give us: We will collect the information that you give to us when using our website. If you choose to fill in a contact form on the website, you may be asked to provide information about yourself, such as your name and contact details. We will also collect information that you provide to us by corresponding with us by phone, e-mail or otherwise.

 

WHAT DO WE DO WITH YOUR PERSONAL DATA?

Main Uses of Your Data

to provide the services available on our website to you;
to communicate with you while providing our service to you.
to enforce our Terms and Conditions.
to contact you for your views on our services and to notify you occasionally about important changes to our Terms of Use or this Policy or developments to this website or our services.
to deliver relevant advertising to you whilst you are on the website.

 

DISCLOSURE FOR LEGAL REASONS

We reserve the right to communicate such personal information as we hold to third parties who may seek the disclosure of it, if we are requested to do so by law

 

TERMS OF USE

No material from this site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. You can download one copy of the materials onto any single computer for your own personal, non-commercial home use only, provided that you keep all copyright and other notices intact and do not modify, vary, obscure or delete them in any way whatsoever.

 

EXTERNAL LINKS

Our website may contain links to independent websites which are not provided by us. We are not responsible for the content of their privacy policies.

 

DISCLAIMER

We use every effort to ensure that the information on this website is accurate, current and complete at the date of publication, we cannot guarantee that the website will be uninterrupted or error-free or free from viruses.

 

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

CLIENT MONEY PROTECTION

View our Client Money Protection certificate here.

 

COMPLAINT PROCEDURE

View our Complaint Procedure certificate here.

GENERAL DATA PROTECTION REGULATION PRIVACY NOTICE.

PLEASE READ CAREFULLY

Due to the new GPDR laws that came into effect on 25th May 2018, the law requires that we document what personal information we keep for all our clients.

When you agree to our marketing your property we will take:

Your Name

Your Address

Your Email address

Contact Telephone Numbers

Identification Details

This information may be stored digitally which is kept on a password protected computer or in paper form in a locked filing cabinet.

All information is kept for a period of 7 years from initial communication after which it will be securely destroyed. You do have the right to see any information we hold.

We do not use your information for anything other than to contact you regarding your property.

Your information will not be passed to any third party until such time as a sale is agreed when we will contact solicitors and your purchasers. This will not be done without your permission.

We will not use your personal information for marketing purposes unless you request to be placed on our mailing list to search for a property to purchase. This will not be shared with a third party.

Your property photos will appear in a brochure on Right Move, Zoopla and Keith Clough properties. We request your approval to publish these at the time your property is placed on the market. You have control over what we publish.

These photos will be removed from the internet when your property is no longer on the market. Any photos of your property are stored on a password-protected computer and will also be removed at this time.

Any personal information provided via email is only accessible by Keith Clough Properties and access is password protected. You may request that this information is deleted when you cease being our client.

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